Official Document

Terms and Conditions 3we — Platform Guidelines You Need to Know

This document sets out the rules, rights, and responsibilities binding all members and users of the 3we platform. Please read it carefully before using any of our services.

Updated: 1 January 2026  |  Estimated reading time: 8–10 minutes

Important: By registering an account or using any 3we service, you agree to be bound by all terms and conditions contained in this document. If you do not agree with any part of these Terms, you are not permitted to use the 3we platform.

1

Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and 3we ("Platform", "We" or "3we"). This document governs your entire relationship with the 3we platform, including use of the website, mobile app, gaming services, deposit and withdrawal functions, and all other features provided by 3we.

By clicking the "Register" button, accessing the 3we website, or using any services offered, you expressly acknowledge that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, and all additional guidelines that may be published from time to time.

If you register on behalf of an organisation or entity, you represent that you have the authority to bind that entity to these Terms. In such cases, "you" refers to that entity.

Summary: Using 3we means you agree to all terms stated here. Please read everything before registering.

2

Member Eligibility & Registration Process

To register and use 3we services, you must meet all of the following eligibility requirements at all times:

  • Age Requirement: You must be at least 18 years of age. 3we is committed to protecting minors and actively prevents access by underage individuals. We reserve the right to request age verification documents at any time.
  • Legal Capacity: You must have full legal capacity to enter into a binding agreement under the laws of your jurisdiction of residence.
  • Not a Self-Excluded Person: You are not on any self-exclusion list or any exclusion list maintained by a relevant authority, and you are not prohibited from using gambling services by any competent authority.
  • One Account Only: Each individual is only permitted to hold one active account at 3we. Registering multiple accounts is a serious violation of these terms and may result in the freezing of all accounts associated with that individual.
  • Accurate Information: All information you provide during registration must be accurate, complete, and up to date. Providing false or misleading information is grounds for immediate account termination.
  • Not Acting on Behalf of Others: You register and play on your own behalf, and not as an agent or representative of any third party.

During the registration process, you are required to provide your full name, a valid email address, phone number, and other required information. 3we reserves the right to conduct identity verification (KYC) at any time to ensure the accuracy of the information provided. This KYC process may require you to upload a copy of a valid identification document.

Registering multiple accounts or using another person's identity is a serious violation that may result in immediate account freezing and balance forfeiture without prior notice.

3

Account Management & Security

Your 3we account is personal to you and may not be transferred, shared, or sold to any other party. You are solely responsible for maintaining the confidentiality of your password and all account login details.

3we provides multi-layered security features including two-factor authentication (2FA) and automatic login notifications. We strongly encourage all members to enable these features for better account protection.

If you suspect your account has been accessed without authorization or you notice any suspicious activity, you must notify the 3we support team immediately. We will respond within 24 hours to investigate and take appropriate action to protect your interests.

  • Never share your password with anyone, including 3we support staff — we will never ask for your password through any channel.
  • Make sure your password is unique and strong — combine uppercase letters, lowercase letters, numbers, and symbols.
  • Log out of your account after every session, especially when using a shared device.
  • Update your personal information promptly should any changes occur.

Account security: 3we uses 256-bit SSL encryption to protect all data in transit. You remain responsible, however, for keeping your own password secure.

4

Deposits, Withdrawals & Financial Transactions

3we supports a variety of legitimate and secure payment methods, including FPX bank transfers, local e-wallets, and approved digital payment methods. All transactions are processed through encryption-protected payment channels.

Deposits: Deposits to your 3we account are processed instantly in most cases. Minimum and maximum deposit limits vary by payment method. Deposited funds do not earn interest and may only be used for gaming on the 3we platform.

Withdrawal: Withdrawal requests will be processed within the timeframe depending on the chosen withdrawal method. E-wallet withdrawals are typically completed in under 5 minutes, while bank transfers may take 1–3 business days.

  • Withdrawals may only be made to the same payment method used for the deposit (for security purposes).
  • 3we reserves the right to request additional verification before processing withdrawals that exceed certain limits.
  • You must ensure that the name on your payment account matches the name on your 3we account.
  • Any taxes, stamp duties, or additional charges arising from wins are solely the member's responsibility under applicable local laws.
  • 3we does not charge fees for standard withdrawals; however, any charges imposed by your bank or e-wallet provider are beyond our control.

All funds in your 3we account are held in an account separate from the company's operating funds, ensuring your money is safe and available for withdrawal at any time.

5

Bonuses, Promotions & Wagering Requirements

3we offers various bonuses and promotions to its members from time to time. Each bonus and promotion is subject to specific terms and conditions published alongside the relevant offer. Those promotion-specific terms form part of these general Terms.

The general principles applicable to all bonuses and promotions at 3we are as follows:

  • Wagering Requirement (Rollover): Each bonus carries a wagering requirement that must be met before wins derived from that bonus can be withdrawn. Wagering requirements are clearly stated in each promotion's terms.
  • One Bonus at a Time: Generally, only one active bonus is permitted at a time unless otherwise stated in the relevant promotion's terms.
  • Bonus Abuse Prohibition: Any attempt to exploit the bonus system through multiple accounts, hedge betting, or other methods deemed fraudulent will result in bonus cancellation and possible account termination.
  • Validity Period: All bonuses have an expiry period. Bonuses not used within the specified timeframe will be automatically forfeited.
  • Right to Cancel Promotions: 3we reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice to members.

Always read the specific terms and conditions of each promotion before claiming any bonus. If there is any confusion, contact 3we customer support for further clarification.

6

General Game Rules

All games offered on the 3we platform are governed by their respective game-specific rules, available within each game's interface. The following general rules apply to all games on 3we:

  • The outcome of all games is determined by a Random Number Generator (RNG) that has been independently audited to ensure true fairness and randomness.
  • Game results displayed on the platform are final. Any disputes regarding game outcomes must be filed within 7 days of the incident date.
  • In the event of a technical disruption during gameplay, 3we will attempt to restore the game session to its last verified state. If restoration is not possible, the related wager may be voided and the wagered amount refunded.
  • 3we reserves the right to void or reject any wager suspected of involving fraud, technical error, or a breach of terms.
  • Minimum and maximum betting limits vary by game type and are stated within each game.
7

Prohibited Conduct & Unauthorized Use

The following activities are strictly prohibited on the 3we platform. Violating any of these prohibitions may result in immediate action including account freezing, fund forfeiture, and reporting to the relevant authorities:

  • Using automated software, bots, scripts, or any technology that provides an unfair advantage over other players.
  • Any attempt to hack, attack, or disrupt 3we's systems and technical infrastructure.
  • Money laundering or use of funds obtained through illegal means.
  • Colluding or cooperating with other players to exploit games or the bonus system.
  • Using another person's credit card or bank account without authorization.
  • Spreading false or misleading information about 3we to other parties.
  • Any form of threats, harassment, or inappropriate conduct toward 3we staff or other members.

3we operates a sophisticated fraud detection system. All suspicious activity is continuously monitored and reported to the relevant authorities when necessary.

8

Account Closure & Suspension

Your account may be terminated or suspended under the following circumstances:

  • At Member Request: You may request the closure of your account at any time by contacting customer support. Any remaining balance will be returned to you once the necessary review is complete.
  • Self-Exclusion: Members who use the self-exclusion feature for responsible gaming will have their access suspended for the chosen period. The exclusion period cannot be shortened for any reason.
  • Terms Violation: 3we reserves the right to close an account without notice in the event of a serious breach of terms. In such cases, 3we reserves the right to withhold any funds associated with fraudulent activity while an investigation is conducted.
  • Inactive: Accounts inactive for more than 12 consecutive months will be subject to a reasonable administration fee, and the account may be closed after a set period following advance notice.
9

Limitation of Liability & Disclaimer

The 3we platform is provided on an "as is" basis. While we strive to keep the platform running smoothly at all times, we cannot guarantee a completely uninterrupted service.

To the extent permitted by applicable law, 3we is not liable for any indirect, incidental, special, or consequential losses arising from use of the platform, including but not limited to loss of profits, data, or business opportunities.

3we is not liable for any delays or failures caused by factors beyond our reasonable control, including natural disasters, power outages, third-party network failures, or actions by authorities.

Playing on an online platform involves financial risk. Only use funds you can afford to lose. 3we provides game control tools to help you play responsibly.

10

Privacy & Personal Data Protection

3we takes member privacy very seriously. The collection, processing, and use of your personal data is governed by our Privacy Policy, which forms part of these Terms.

The personal data you provide to us is used for service delivery, identity verification, payment processing, customer service communications, and compliance with legal requirements. We do not sell your personal data to third parties for marketing purposes without your consent.

You have the right to access, correct, and request deletion of your personal data, subject to applicable legal requirements and our record-keeping obligations. For more information, please refer to Privacy Policy us.

11

Terms Amendment & Changes

3we reserves the right to modify, add to, or replace any part of these Terms at any time. We will provide reasonable notice of material changes via your registered email or an in-platform notification.

Continued use of the 3we platform after the effective date of any terms update will be considered your acceptance of the amended terms. If you disagree with any changes made, you have the right to close your account and withdraw all funds before the effective date of those changes.

We encourage you to review these Terms and Conditions periodically to ensure you are always aware of the latest version applicable to your use.

12

Applicable Law & Dispute Resolution

These Terms and Conditions are interpreted and governed by applicable law. Any dispute arising from or related to these Terms shall first be resolved through voluntary negotiation between both parties.

If a resolution cannot be reached through consultation within 30 days, the dispute will be referred to binding arbitration. The arbitration decision is final and binding on both parties.

Any complaints or disputes may be filed by contacting the 3we customer support team. We are committed to resolving all disputes in a fair, transparent manner and within a reasonable timeframe.

Contact Support: For any inquiries regarding these Terms or any account-related issues, the 3we support team is available to assist you 24 hours a day, 7 days a week.

Platform Operated with Integrity

Behind every term you read is 3we's genuine commitment to operating fairly, transparently, and responsibly toward every member.

Transparent & Clear Terms

All terms are written in plain, easy-to-understand language without confusing legal jargon. We believe members have the right to fully understand what they are agreeing to before playing.

Guaranteed Payouts

Your legitimate wins will always be paid without question. Member funds are kept separate from company operating funds to ensure withdrawal availability at all times.

User-Friendly KYC

3we's identity verification process is designed to be fast and straightforward. Upload your documents directly through the platform and verification is typically completed within 24 business hours.

Immediate Change Notification

Whenever the Terms and Conditions are updated, members will be notified via email and in-platform notifications with sufficient notice before the changes take effect.

Responsible Gaming Support

3we provides a range of self-control tools and support resources for members who need assistance. We prioritise member wellbeing above all other considerations.

24/7 Dispute Support

Have questions about the Terms? Unsure about a particular clause? The 3we support team is ready to answer your queries at any time without delay.

Understand Our Terms? Join 3we Today!

Register a free account now and enjoy a safe, fair, and fun online entertainment experience alongside hundreds of thousands of 3we members across Malaysia.

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