This document sets out the rules, rights, and responsibilities binding all members and users of the 3we platform. Please read it carefully before using any of our services.
Updated: 1 January 2026 | Estimated reading time: 8–10 minutes
Important: By registering an account or using any 3we service, you agree to be bound by all terms and conditions contained in this document. If you do not agree with any part of these Terms, you are not permitted to use the 3we platform.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and 3we ("Platform", "We" or "3we"). This document governs your entire relationship with the 3we platform, including use of the website, mobile app, gaming services, deposit and withdrawal functions, and all other features provided by 3we.
By clicking the "Register" button, accessing the 3we website, or using any services offered, you expressly acknowledge that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, and all additional guidelines that may be published from time to time.
If you register on behalf of an organisation or entity, you represent that you have the authority to bind that entity to these Terms. In such cases, "you" refers to that entity.
Summary: Using 3we means you agree to all terms stated here. Please read everything before registering.
To register and use 3we services, you must meet all of the following eligibility requirements at all times:
During the registration process, you are required to provide your full name, a valid email address, phone number, and other required information. 3we reserves the right to conduct identity verification (KYC) at any time to ensure the accuracy of the information provided. This KYC process may require you to upload a copy of a valid identification document.
Registering multiple accounts or using another person's identity is a serious violation that may result in immediate account freezing and balance forfeiture without prior notice.
Your 3we account is personal to you and may not be transferred, shared, or sold to any other party. You are solely responsible for maintaining the confidentiality of your password and all account login details.
3we provides multi-layered security features including two-factor authentication (2FA) and automatic login notifications. We strongly encourage all members to enable these features for better account protection.
If you suspect your account has been accessed without authorization or you notice any suspicious activity, you must notify the 3we support team immediately. We will respond within 24 hours to investigate and take appropriate action to protect your interests.
Account security: 3we uses 256-bit SSL encryption to protect all data in transit. You remain responsible, however, for keeping your own password secure.
3we supports a variety of legitimate and secure payment methods, including FPX bank transfers, local e-wallets, and approved digital payment methods. All transactions are processed through encryption-protected payment channels.
Deposits: Deposits to your 3we account are processed instantly in most cases. Minimum and maximum deposit limits vary by payment method. Deposited funds do not earn interest and may only be used for gaming on the 3we platform.
Withdrawal: Withdrawal requests will be processed within the timeframe depending on the chosen withdrawal method. E-wallet withdrawals are typically completed in under 5 minutes, while bank transfers may take 1–3 business days.
All funds in your 3we account are held in an account separate from the company's operating funds, ensuring your money is safe and available for withdrawal at any time.
3we offers various bonuses and promotions to its members from time to time. Each bonus and promotion is subject to specific terms and conditions published alongside the relevant offer. Those promotion-specific terms form part of these general Terms.
The general principles applicable to all bonuses and promotions at 3we are as follows:
Always read the specific terms and conditions of each promotion before claiming any bonus. If there is any confusion, contact 3we customer support for further clarification.
All games offered on the 3we platform are governed by their respective game-specific rules, available within each game's interface. The following general rules apply to all games on 3we:
The following activities are strictly prohibited on the 3we platform. Violating any of these prohibitions may result in immediate action including account freezing, fund forfeiture, and reporting to the relevant authorities:
3we operates a sophisticated fraud detection system. All suspicious activity is continuously monitored and reported to the relevant authorities when necessary.
Your account may be terminated or suspended under the following circumstances:
The 3we platform is provided on an "as is" basis. While we strive to keep the platform running smoothly at all times, we cannot guarantee a completely uninterrupted service.
To the extent permitted by applicable law, 3we is not liable for any indirect, incidental, special, or consequential losses arising from use of the platform, including but not limited to loss of profits, data, or business opportunities.
3we is not liable for any delays or failures caused by factors beyond our reasonable control, including natural disasters, power outages, third-party network failures, or actions by authorities.
Playing on an online platform involves financial risk. Only use funds you can afford to lose. 3we provides game control tools to help you play responsibly.
3we takes member privacy very seriously. The collection, processing, and use of your personal data is governed by our Privacy Policy, which forms part of these Terms.
The personal data you provide to us is used for service delivery, identity verification, payment processing, customer service communications, and compliance with legal requirements. We do not sell your personal data to third parties for marketing purposes without your consent.
You have the right to access, correct, and request deletion of your personal data, subject to applicable legal requirements and our record-keeping obligations. For more information, please refer to Privacy Policy us.
3we reserves the right to modify, add to, or replace any part of these Terms at any time. We will provide reasonable notice of material changes via your registered email or an in-platform notification.
Continued use of the 3we platform after the effective date of any terms update will be considered your acceptance of the amended terms. If you disagree with any changes made, you have the right to close your account and withdraw all funds before the effective date of those changes.
We encourage you to review these Terms and Conditions periodically to ensure you are always aware of the latest version applicable to your use.
These Terms and Conditions are interpreted and governed by applicable law. Any dispute arising from or related to these Terms shall first be resolved through voluntary negotiation between both parties.
If a resolution cannot be reached through consultation within 30 days, the dispute will be referred to binding arbitration. The arbitration decision is final and binding on both parties.
Any complaints or disputes may be filed by contacting the 3we customer support team. We are committed to resolving all disputes in a fair, transparent manner and within a reasonable timeframe.
Contact Support: For any inquiries regarding these Terms or any account-related issues, the 3we support team is available to assist you 24 hours a day, 7 days a week.
Behind every term you read is 3we's genuine commitment to operating fairly, transparently, and responsibly toward every member.
All terms are written in plain, easy-to-understand language without confusing legal jargon. We believe members have the right to fully understand what they are agreeing to before playing.
Your legitimate wins will always be paid without question. Member funds are kept separate from company operating funds to ensure withdrawal availability at all times.
3we's identity verification process is designed to be fast and straightforward. Upload your documents directly through the platform and verification is typically completed within 24 business hours.
Whenever the Terms and Conditions are updated, members will be notified via email and in-platform notifications with sufficient notice before the changes take effect.
3we provides a range of self-control tools and support resources for members who need assistance. We prioritise member wellbeing above all other considerations.
Have questions about the Terms? Unsure about a particular clause? The 3we support team is ready to answer your queries at any time without delay.
Register a free account now and enjoy a safe, fair, and fun online entertainment experience alongside hundreds of thousands of 3we members across Malaysia.